Frequently asked questions about services, sessions, and policies

Q: What ages do you tutor?

A: We tutor students of all ages, from elementary through high school.

• Maureen’s focus has primarily been with middle school and high school students.

Q: What subjects do you tutor?

A: We specialize in literacy skills, including reading comprehension, writing, grammar, vocabulary, and study skills.

Q: How do online tutoring sessions work?

A: Sessions are conducted via video conferencing, allowing for face-to-face interaction and personalized instruction.

Q: What is your approach to tutoring?

A: We use a customized, student-centered approach, tailoring instruction to meet individual needs and goals.

Q: How often are sessions held?

A: Session frequency varies based on student needs, ranging from weekly to biweekly or monthly.

Q: Can I cancel or reschedule a session?

A: Yes, with advance notice. Our policy is:

• If you cancel 24 hours in advance, you will not be charged.

• If you cancel 12 hours in advance, you will be charged ½ price.

• If you do not show up for your appointment and you do not let your tutor know in advance, you will be charged full price.

Q: How do you assess student progress?

A: We regularly monitor student progress through:

• Formal assessments and evaluations

• Ongoing observation and feedback

• Collaborative goal-setting and progress tracking with students and parents

• Adjusting instruction to meet evolving student needs

Q: What qualifications do your tutors hold?

A: Our tutors are experienced, trained professionals with expertise in literacy education.